Returns
Our policy lasts 14 days. If 14 days have gone by since you have received your order, unfortunately we cannot offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we also require confirmation of your order number which can be found on your invoice that was emailed to you upon purchase.

 

Shipping
To return your product, you should mail your product to: Face The Fear, Baldwinstown, Bridgetown Wexford  IE 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

If you are shipping an item(s) over €75, you should consider using a traceable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

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Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed via PayPal or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your PayPal account again.
Then contact PayPal, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@facethefear.ie

 

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

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Exchange

We do not currently offer exchange.

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